admin node upgrade failed with unable to stop container error string

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Views:: 60

Visibility:: Public

Votes:: 0

Category:: storagegrid

Specialty:: sgrid

Last Updated:

Applies to

NetApp StorageGRID SG6060

NetApp StorageGRID SG5760

Issue

During the admin node upgrade, an error occurred with the following message: "Unable to stop container."

The provided example output can be found in the update.log file.

admin@adminnode:/var/local/log $ tail -25 upgrade.log
I,
[2023-09-17T14:29:09.734139 #16147]  INFO -- : Skipping admin IP lookup for primary Admin Node.
I, [2023-09-17T14:29:09.734156
#16147]  INFO -- : Executing command `run-host-command test -e /var/local/dkr/0/install/upgrade-stage/base-os/upgrade.sh 2>&1` on
localhost
I, [2023-09-17T14:29:10.047591 #16147]  INFO -- : Starting base-os upgrade.
I, [2023-09-17T14:29:10.047640 #16147]  INFO
-- : Executing command `run-host-command '( /var/local/dkr/0/install/upgrade-stage/base-os/upgrade.sh 2>&1 & disown )' 2>&1` on
localhost
I, [2023-09-17T14:29:10.345055 #16147]  INFO -- : Triggering storagegrid service container stop.
E,
[2023-09-17T14:39:10.346006 #16147] ERROR -- : Unable to stop container. Stop the container manually.
E,
[2023-09-17T14:39:10.346140 #16147] ERROR -- : execution expired (Timeout::Error)
E, [2023-09-17T14:39:10.346158 #16147] ERROR -- :
    /var/local/install/upgrade-stage/swupdate/lib/upgrade/base-os.rb:144:in `recv'
E, [2023-09-17T14:39:10.346168 #16147] ERROR --
:     /var/local/install/upgrade-stage/swupdate/lib/upgrade/base-os.rb:144:in `block in stop_container!'
E,
[2023-09-17T14:39:10.346177 #16147] ERROR -- :     /usr/lib/ruby/2.5.0/timeout.rb:108:in `timeout'
E, [2023-09-17T14:39:10.349880
#10115] ERROR -- : Error running upgrade-node.rb (return code: 1)
E, [2023-09-17T14:39:10.349963 #10115] ERROR -- : This platform
base-os is owned by storagegrid. Updating base-os packages
Unable to stop container. Stop the container manually.

E,
[2023-09-17T14:39:10.349993 #10115] ERROR -- : Error while running pre-upgrade hook.
E, [2023-09-17T14:39:10.350022 #10115] ERROR
-- : Error when running upgrade-node.rb. This platform base-os is owned by storagegrid. Updating base-os packages
Unable to stop
container. Stop the container manually.
 (RuntimeError)
E, [2023-09-17T14:39:10.350048 #10115] ERROR -- :
/var/local/install/upgrade-stage/hooks/upgrade_start.rb:71:in `upgrade_primary_admin_software'
E, [2023-09-17T14:39:10.350068
#10115] ERROR -- :     /var/local/install/upgrade-stage/hooks/upgrade_start.rb:170:in `main'
E, [2023-09-17T14:39:10.350079 #10115]
ERROR -- :     /var/local/install/upgrade-stage/hooks/upgrade_start.rb:183:in `<main>'
I, [2023-09-17T14:39:10.350153 #10115]  INFO
-- : {
  "passed": false,
  "failure": "Error when running upgrade-node.rb. This platform base-os is owned by storagegrid. Updating
base-os packages\nUnable to stop container. Stop the container manually.\n"