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Unable to send syslog to external server on NetApp StorageGRID

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Category:
storagegrid
Specialty:
sgrid
Last Updated:

Applies to

NetApp StorageGRID 

Issue

  • Unable to send logs to an external syslog server.
  • Send test messages completed successfully on GRID Manager Configuration
  • mscd.log don't report any ERROR:
[2025-04-03T06:06:40.010]      syslMon -    INFO -- Updating connection state for remoteSyslogServerA
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Checking 'SSL_ERROR_SYSCALL Error in 'Send': 'error:00000005:lib(0)::reason(5)(5)' with ret=-1, errno=32, sslapi='SSL_write'  [v8.2302.0]' for errors
[2025-04-03T06:06:40.011]      syslMon -    INFO -- No error detected
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Detected that forwarding is now working for remoteSyslogServerA
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Updating connection state for remoteSyslogServerA
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Checking 'omfwd: TCPSendBuf error -1, destruct TCP Connection to syslog1.server.company.com:6514 [v8.2302.0]' for errors
[2025-04-03T06:06:40.011]      syslMon -    INFO -- No error detected
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Detected that forwarding is now working for remoteSyslogServerA
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Updating connection state for remoteSyslogServerA
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Checking 'nsd_ossl: TLS session terminated successfully to remote syslog server 'syslog1.server.company.com' with SSL Error '-1': End Session [v8.2302.0]' for errors
[2025-04-03T06:06:40.011]      syslMon -    INFO -- No error detected
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Detected that forwarding is now working for remoteSyslogServerA
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Updating connection state for remoteSyslogServerA
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Checking 'action 'action-16-builtin:omfwd' suspended (module 'builtin:omfwd'), retry 0. There should be messages before this one giving the reason for suspension. [v8.2302.0 try https://www.rsyslog.com/e/2007 ]' for errors
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Detected 's_forwarding_suspended'
[2025-04-03T06:06:40.011]      syslMon -    INFO -- Setting forwarding error for remoteSyslogServerA
[2025-04-03T06:06:40.014]      syslMon -    INFO -- Updating connection state for remoteSyslogServerA
[2025-04-03T06:06:40.015]      syslMon -    INFO -- Checking 'nsd_ossl: TLS Connection initiated with remote syslog server. [v8.2302.0]' for errors
[2025-04-03T06:06:40.015]      syslMon -    INFO -- No error detected

 

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