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StorageGRID node reboot loop after upgrade

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storagegrid
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sgrid
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Applies to

NetApp StorageGRID Appliances

Issue

  • Node enters repeated reboot loop after upgrade
  • Enters PGE mode after 10 reboots
  • Collect support bundle from Installer page
PGE syslog output:
2025-10-30T15:34:48.418000+00:00 StorageGRID-PGE kernel: [   29.052593] bond0: (slave eth6): Enslaving as a backup interface with an up link
2025-10-30T15:34:48.446004+00:00 StorageGRID-PGE kernel: [   29.071920] bond0: option slaves: interface +eth4 does not exist!
2025-10-30T15:34:48.450515+00:00 StorageGRID-PGE sh[4591]: Failed to enslave eth4 to bond0. Is bond0 ready and a bonding interface ?
2025-10-30T15:34:48.461489+00:00 StorageGRID-PGE sh[4655]: Setting bond0 MAC to xx:xx:xx:xx:xx:xx (eth6)

SG syslog output:

2025-10-30T15:29:51.539528+00:00 SG root: [2025-10-30T15:29:51+00:00 CFGD] raise RuntimeError(r)
2025-10-30T15:29:51.541732+00:00 SG config-network[7104]: [2025-10-30T15:29:51+00:00 CFGD] raise RuntimeError(r)
2025-10-30T15:29:51.546966+00:00 SG root: [2025-10-30T15:29:51+00:00 CFGD] RuntimeError: Cannot find device "hic4"
2025-10-30T15:29:51.549460+00:00 SG config-network[7109]: [2025-10-30T15:29:51+00:00 CFGD] RuntimeError: Cannot find device "hic4"
2025-10-30T15:29:51.553959+00:00 SG root: [2025-10-30T15:29:51+00:00 CFGD]
2025-10-30T15:29:51.556617+00:00 SG config-network[7114]: [2025-10-30T15:29:51+00:00 CFGD]
2025-10-30T15:29:51.561499+00:00 SG root: [2025-10-30T15:29:51+00:00 CFGD] Cannot apply SGA link config. The following expected devices are missing: [hic3, hic4]
2025-10-30T15:29:51.563641+00:00 SG config-network[7119]: [2025-10-30T15:29:51+00:00 CFGD] Cannot apply SGA link config. The following expected devices are missing: [hic3, hic4]
2025-10-30T15:29:51.568099+00:00 SG root: [2025-10-30T15:29:51+00:00 CFGD] Rebooting the node as this usually fixes the issue.
2025-10-30T15:29:51.570261+00:00 SG config-network[7124]: [2025-10-30T15:29:51+00:00 CFGD] Rebooting the node as this usually fixes the issue.
2025-10-30T15:29:52.335499+00:00 SG root: [2025-10-30T15:29:52+00:00 CFGD] Node reboot request received

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