Skip to main content
NetApp Knowledge Base

StorageGRID Upgrade Precheck fails with Provisioning passphrase is invalid

  1. Last updated
  2. Save as PDF
Views:
54
Visibility:
Public
Votes:
0
Category:
storagegrid-webscale
Specialty:
sgrid
Last Updated:

Applies to

NetApp StorageGRID 11.7

Issue

  • While staging upgrade 11.7, the Upgrade Prechecks stages starts then exits with error "Provisioning passphrase is invalid" warning message.
  • bycast-err.log reports:
    • "Error in task. Verify that is it safe to start an upgrade"
    • "Unable to start upgrade"
    • "Provisioning passphrase is invalid"
  • Provisioning passphrase confirmed to be correct and can successfully download recovery package. 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.