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StorageGRID SG1000 Network ports in unknown state during installation

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Applies to

NetApp StorageGRID SG1000

Issue

  • One or more network ports display an unknown status during the installation of SG1000.
  • After actioning the installation of SG1000, the Appliance installer page returns due to the defective ports. 
12321.jpg
 
  • Below Error message is thrown during boot, inidcating NIC is not loading , even though drivers are loaded.
 
mlx5_function_setup : firmware over 120000 MS in pre-initialization state, aborting.

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