Skip to main content
NetApp Knowledge Base

StorageGRID GDU server doesn't start when upgrading to 11.6.0.10

  1. Last updated
    Oct 27, 2023
  2. Save as PDF
Views:
214
Visibility:
Public
Votes:
0
Category:
storagegrid
Specialty:
sgrid
Last Updated:
10/27/2023, 10:33:41 AM

Applies to

  • Netapp StorageGRID
  • Upgrade to 11.6.0.10

Issue

When upgrading from 11.5.0.11 to 11.6.0.10, the update server GDU does not start after the upgrade and reboot of the Primary Admin node

  • Error message in Grid Manager :

Failed to start the upgrade service on one or more nodes. Details: An unknown GDU server error occurred. For more information, see gdu-server-log.

  • In gdu-server.log under /var/local/log/

 ERROR -- gdu-server: #<ArgumentError: invalid Atom label "R,F"">”

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.