E-Series ASUPs not being delivered via StorageGRID tunnel-host
Applies to
- StorageGRID 11.5 and above.
- E-Series 11.70+
Issue
- After configuring E-Series ASUPs, Auto Support, to be sent via StorageGRID test ASUPs are received but not daily or weekly ASUPs.
- As detailed in: Send E-Series AutoSupport messages through StorageGRID
- In the
nms.log
you see the following :
Feb 21 21:41:27 SG100-ECC-02 NMS: |2024-02-21T21:41:27.131| ERROR asup_history.tgz file not found Feb 21 22:41:27 SG100-ECC-02 NMS: |2024-02-21T22:41:27.138| ERROR asup_history.tgz file not found Feb 21 23:41:27 SG100-ECC-02 NMS: |2024-02-21T23:41:27.145| ERROR asup_history.tgz file not found Feb 22 00:41:27 SG100-ECC-02 NMS: |2024-02-22T00:41:27.152| ERROR asup_history.tgz file not found