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Storage node reports CASA error and system log indicates a network issue at that time

Last Updated:

Applies to

StorageGRID 11.4


  • Storage node reports CASA error.
  • Cassandra service is still running.
  • nodetool status command from the target Storage node shows DN (down).
  • Bycast.log records the below message:


Jan 15 05:26:27 XXXX ADE: |21565833 0217996451 DDSM SQRT 2021-01-15T05:26:27.491683| WARNING  0206 DDSM: Possible error in Cassandra gossip detected. Node with IP x.x.x.x appears down.

  • system.log records the below message:


WARN [InternalResponseStage:255] 2021-01-15 05:26:48,874 (line 1168) Resetting connection pool to /x.x.x.x, too many failed echo attempts: 15.  This usually indicates a network issue.

  • The following dashboards (Support --> Metrics --> Cassandra Network Overview) shows nothing happened at that time range.

 “Missed Gossip Messages: Sender ”
 “Missed Gossip Messages: Recipient”


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