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StorageGRID backend E-series controllers reporting NTP query failed

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Category:
storagegrid
Specialty:
sgrid
Last Updated:
6/6/2024, 11:45:02 AM

Applies to

  • NetApp SANtricity OS
  • NetApp StorageGRID

Issue

  • One or more StorageGRID nodes reports : Appliance Storage controller hardware issue
  • SANtricity reports: NTP Query failed & Unable to Contact NTP servers

Examples:

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clipboard_e9f2c2a5d95527435464e092d16c20065.png

 

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