StorageGRID ASUP communication to support.netapp.com fails
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- Category:
- storagegrid
- Specialty:
- sgrid
- Last Updated:
- 10/31/2024, 10:43:14 AM
Applies to
Neapp StorageGRID
Issue
StorageGRID communication fails to support.netapp.com
bycast-err.log
Oct 19 11:02:44 Nodename NMS: |2021-10-19T11:02:44.981| ERROR Connection to autosupport destination https://support.netapp.com:443 failed with error Failed to open TCP connection to Nodename:8080 (Connection refused - connect(2) for "Nodename" port 8080)
Oct 19 11:05:18 Nodename NMS: |2021-10-19T11:05:18.653| ERROR Connection to autosupport destination https://support.netapp.com:443 failed with error Failed to open TCP connection to Nodename:8080 (Connection refused - connect(2) for "Nodename" port 8080)