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Non-Primary Admin node with alert of failed to send ASUPs

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10
Visibility:
Public
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0
Category:
storagegrid
Specialty:
sgrid
Last Updated:
6/18/2025, 6:21:58 PM

Applies to

StorageGRID:
  • 11.5 +

Issue

  • Alert against Non-Primary Admin node of ASUP not being dispatch
  • When logging in to the Non-PA node, able to dispatch user triggered ASUP, output from nms.log

Jun 11 20:09:55 <NON-PA-NODE> NMS: |2025-06-11T20:09:55.784| INFO    Sending request to trigger User-Triggered Asup.

Jun 11 20:10:22 <NON-PA-NODE> NMS: |2025-06-11T20:10:22.994| INFO    Successfully sent USER_TRIGGERED Asup to destination https://support.netapp.com:443

 

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