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Identity federation synchronization failure alert on StorageGRID

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Applies to

  • StorageGRID 11.x
  • Using Identity Federation as authentication

Issue

  • StorageGRID reports an Identity federation synchronization failure alert.
  • Performing test through ACCESS MANAGEMENT > Identity federation passes successfully.
  • The identity federation synchronization failure alert does not clear after force syncing via the "Sync server" button.
  • The LDAP server could not be reached. Review your configuration for errors. Unable to authenticate, verify your username and password: LDAP Result Code 49 "Invalid Credentials": 80090308: LdapErr: DSID-0C09569, comment: AcceptSecurityContext error, data 52e
  • Identity federation synchronization failure alert on StorageGRID

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