Email notification failure after PA move

Applies to

Issue

After performing the PA move the following can be seen.

• Alert: Email notification failure can be seen against the new PA node.
• Test emails from the new PA node are not successful.
• Email alerts are being sent from the old PA node.

The following failures can also be seen in the nms.log

Mar  6 08:21:54 Node MI:  |2025-03-06T08:21:54.162| ERROR   [DataConnectionManager] EmailServerConnection.java:142: Failed sending mail:#012MessageTo:#011Email Message:#011To: user@job.com#012#011Subject: site/node/NMS Test E-mail#012#011Body: Sending NMS:      site/node/NMS#012Sending NMS IP:   10.X.X.X#012Sending NMS Type: Consolidated#012Sending NMS Name: ADMIN-node#012#012

Mar  6 08:21:54 node com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.57 SMTP; Client was not authenticated to send anonymous mail during MAIL FROM

Mar  6 08:21:54 node     at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:2374)

Mar  6 08:21:54 node     at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1808)

Mar  6 08:21:54 node     at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1285)

Mar  6 08:21:54 node     at com.bycast.mail.EmailServerConnection.sendMessage(EmailServerConnection.java:139)

Mar  6 08:21:54 node     at com.bycast.transactions.protocols.EmailServers.sendTestEmails(EmailServers.java:395)

Mar  6 08:21:54 node     at com.bycast.transactions.protocols.EmailServers.processEmailServer(EmailServers.java:228)

Mar  6 08:21:54 node     at com.bycast.transactions.protocols.BundleProtocol.processEmailServers(BundleProtocol.java:689)

Mar  6 08:21:54 node     at com.bycast.transactions.protocols.BundleProtocol.processBundleMessage(BundleProtocol.java:464)

Mar  6 08:21:54 node     at com.bycast.transactions.protocols.BundleProtocol.startProcessing(BundleProtocol.java:299)

Mar  6 08:21:54 node     at com.bycast.transactions.connectionagent.ControlConnection.controlProcessing(ControlConnection.java:156)

Mar  6 08:21:54 node     at com.bycast.transactions.connectionagent.ControlConnection.run(ControlConnection.java:118)

Mar  6 08:21:54 node MI:  |2025-03-06T08:21:54.163| WARN    [DataConnectionManager] EmailServers.java:397: No test email sent. Check configurations.