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Discovery of HANA database by the SnapCenter Plug-in fails with a time out

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Applies to

SnapCenter Plug-in for SAP HANA (SCHANA) for Linux 4.3 and higher

Issue

During discovery of the HANA database, the HDBSQL client fails to respond in a timely fashion, causing the following errors:
com.netapp.plugincreator.agent.plugin.hana.HanaLogger -HANA_HDBSQL_CMD : hdbsql
com.netapp.plugincreator.agent.plugin.hana.HanaLogger -Command to be executed: [su, -, <SID>adm, /bin/sh, -c, "hdbsql" -U TPAKEY "select value from SYS.M_HOST_INFORMATION where key='sid'"]
com.netapp.plugincreator.agent.plugin.hana.HanaLogger -Operation [DISCOVERCOMPLETE] timed out, refer logs for more details.

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