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Where are the Snapcenter installation logs located?

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Applies to

  • SnapCenter Server (SC) 
  • SnapCenter Plug-in for VMware vSphere (SCV) 
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 
  • SnapCenter Plug-in for Microsoft Exchange Server (SCE) 
  • SnapCenter Plug-in for Microsoft Windows Server (SCW)
  • SnapCenter Plug-in for Linux (SPL)
  • SnapCenter Plug-in for SAPHANA (HANA)
  • SnapCenter Plug-in for Oracle (SCO)

Answer

  • SnapCenter Server installation/upgrade

On SC server host type %temp% in File Explorer

DotMigrate_MySQL_<version>.log
DotMigrate_MySQL_Installer.log
SC_Package_Extraction_Log_<timestamp>.log
SMCoreInstall_<timestamp>.log
SMSInstall_<timestamp>.log

  • Windows Plug-ins (SCE/SCSQL/SCW/HANA) installation/upgrade
  1. In SC UI - Monitor - highlight the installation or upgrade job and click Download Logs

  2. On the Plug-in host browse to 

    C:\Windows\SnapCenter plugin\Install_*
    C:\Windows\SnapCenter plugin\Uninstall_* 

  • Linux Plug-ins (SCC/SCO/SPL/SCU/HANA) installation/upgrade
  1. In SC UI - Monitor - highlight the installation or upgrade job and click Download Logs

  2. On the Plug-in host browse to 

    /var/opt/snapcenter/logs/

  • SCV
  1. Download support bundle from the SCV management UI or the Maintenance console and browse to \netapp\install
  2. Download the Plug-in logs (SCV UI Dashboard - Click the Error: Missing Graphic Image download icon) and browse to \var\log\netapp\install

Additional Information

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