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Unable to expand SCV guest file restore menu

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snapcenter
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snapx
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Applies to

  • SnapCenter Plug-In for VMware (SCV)

Issue

  • Unable to expand the SCV Guest-File Restore (GFR) menu in the vSphere web client
  • The below error is observed in the SCV logs
2021-06-09 10:55:30.307 -04:00 [ERR] [Backup] [TID:50] [RID:HOSTNAME:00000002] [CID:] [JID:] System.AggregateException: 
One or more errors occurred. (Failed to get runas account by name '' details: Validation failed: 
 -- Auth.Id: The specified id 1 does not exist.)
 ---> System.InvalidOperationException: Failed to get runas account by name '' details: Validation failed: 
 -- Auth.Id: The specified id 1 does not exist.
   at NetApp.DataProtection.Services.Backup.API.Services.ProtectionServices.GetRunAs(String runAsName, String token, 
   Int64 id)

 

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