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Unable to add Windows host to SnapCenter in NAT environment

  1. Last updated
    Apr 3, 2024
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Category:
snapcenter
Specialty:
snapx
Last Updated:
4/3/2024, 9:22:12 AM

Applies to

  • NetApp SnapCenter Server
  • SnapCenter Plug-in for Microsoft Windows (SCW)

Issue

Attempting to add Windows host that is behind NAT firewall to SnapCenter via GUI or Add-SmHost cmdlet fails with error:
 
The host <hostname> is not accessible with the specified credentials. You must ensure that the following conditions are met:
- The credential has administrator privileges for the plug-in host. Elevated privileges are required for local user accounts.
- The required ports are open between SnapCenter Server and the plug-in host if the firewall is enabled. For more information on ports, see SnapCenter Installation and Setup Guide

 

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