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SCSQL backup fail with error: The result from get-ncsnapshot is null/empty

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snapcenter
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Applies to

SnapCenter plug in for SQL (SCSQL)

Issue

  • SCSQL backup fails with error: The result from get-ncsnapshot is null/empty
  • All errors seen:
 
SnapManagerWeb_121485.log ERROR 2020-11-03T23:30:20.7662128-08:00 ERROR SnapManagerWeb_121485 PID=[344] TID=[43] System.Exception: Unable to determine the plugin code from resource type at SnapManager.SMSDAL.BackupMetadataMapper.RegisterResource(SmRequest request, SmBackupComponentInfo bci, nsm_sm_object& nsmObject, Int64 userId)
SnapManagerWeb_121485.log ERROR 2020-11-03T23:30:20.7662128-08:00 ERROR SnapManagerWeb_121485 PID=[344] TID=[43] ErrorCode (-1), ErrorMessage (RegisterBackupEntities failed : BackupMetadataMapper:FillBackupMetaData Problem filling up BackupComponentInfo )
SCW_121485.log ERROR 2020-11-04T02:30:20.5759299-05:00 Error SAL PID=[4040] TID=[254508] The result from get-ncsnapshot is null/empty

 

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