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Snapcenter connection to Netapp not possible after IP changeover

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snapcenter
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snapx
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Applies to

SnapCenter Server 4.9P1 (SC)

Issue

After having modified the IP address of one of the Storage Systems hosting volumes for disks which are managed by Snapcenter plug-in hosts, the backups fail with the below error message:

Failed to retrieve snapshot metadata for snapshot server1_rg1_02-23-2024_20.30.01.0000_1 in storage system svm1.domain.local : Error: Snapshot enumeration failed.

Failed on storage: svm1.domain.local. The object reference was not set to an object instance.

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