Skip to main content
NetApp Knowledge Base

Snapcenter connection to Netapp not possible after IP changeover

  1. Last updated
    Mar 18, 2024
  2. Save as PDF
Views:
100
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:
3/18/2024, 5:58:59 PM

Applies to

SnapCenter Server 4.9P1 (SC)

Issue

After having modified the IP address of one of the Storage Systems hosting volumes for disks which are managed by Snapcenter plug-in hosts, the backups fail with the below error message:

Failed to retrieve snapshot metadata for snapshot server1_rg1_02-23-2024_20.30.01.0000_1 in storage system svm1.domain.local : Error: Snapshot enumeration failed.

Failed on storage: svm1.domain.local. The object reference was not set to an object instance.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.