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SnapDrive version causing Veeam VSS error and VMware snapshot error

  1. Last updated
    Jun 2, 2025
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Category:
snapdrive-for-windows
Specialty:
snapx
Last Updated:
6/2/2025, 12:07:53 PM

Applies to

  • SnapDrive
  • Veeam Software
  • Windows Server
  • VMware
  • ONTAP 9

Issue

VMware backups are initiated by Veeam Backup and Replication and stored as snapshots on NetApp.

  • Veeam backup logs:
Error: "Unable to release guest. Error: Failed to call RPC function 'Vss.Unfreeze': Error code: 0x80004005. Failed to invoke func [Unfreeze]: Unspecified error. Unfreeze error: [Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. VSS asynchronous operation is not completed. Operation: [Shadow copies commit]. Code: [0x80042306].]."
  • Windows Server error from Event Viewer:

The description for Event ID 241 from source SnapDrive cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

  • VMware logs:
Error: "An error occurred while quiescing the virtual machine. See the virtual machine's event log for details. An error occurred while taking a snapshot: Failed to quiesce the virtual machine. An error occurred while saving the snapshot: Failed to quiesce the virtual machine."

 

 

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