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SnapCenter virtual disk discovery failure - VM not found

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snapcenter
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SNAPX
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Applies to

SnapCenter Plugin for VMware (SCV)
SnapCenter Plugin for Windows (SCW)

Issue

  • SCW discovery jobs for a host using VMware virtual disks (VMDK) fail after the virtual machine (VM) is migrated to a different VMware vCenter Server.
  • The respective vmcontrol.log for the SCW discovery shows that the VM and datastores cannot be found:
2022-08-24 12:28:03.889 DEBUG SCV_APPLIANCE_NAME --- [59023572-320638] c.n.a.v.VsphereInventoryService          : [JobId:XXXXXX] VM not found, setting as null
2022-08-24 12:28:03.890 DEBUG SCV_APPLIANCE_NAME --- [59023572-320638] c.n.a.v.VsphereInventoryService          : VM is null
2022-08-24 12:28:03.890  WARN SCV_APPLIANCE_NAME --- [59023572-320638] c.n.a.d.VsphereDiscoveryManager          : [JobId:XXXXXX] Unable to find VMDK with UUID 6000c296-f558-ddf4-bb00-4a548df3316d, skipping Metadata Discovery for this VMDK!
2022-08-24 12:28:03.890 DEBUG SCV_APPLIANCE_NAME --- [59023572-320638] c.n.a.d.VsphereDiscoveryManager          : Returning as vmFolderList is empty
2022-08-24 12:28:03.890 DEBUG SCV_APPLIANCE_NAME --- [59023572-320638] c.n.a.d.VsphereDiscoveryManager          : Returning as vmTagList is empty
2022-08-24 12:28:03.890 DEBUG SCV_APPLIANCE_NAME --- [59023572-320638] c.n.a.b.BackupMetadataManager            : Discovered 0 VscDatastore Objects including NFS, VMFS and VVOL Datastores.
 

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