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SnapCenter plugin for SAP HANA failed to get transfer snapshot information

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Applies to

SnapCenter Plug-in for SAP HANA (SCHANA)

Issue

Snapshot is failing during transfer

Snapshots are not transferring when initiated via SnapCenter backup.  Last Transfer Error: Failed to get transfer Snapshotinformation from source volume "<Volume_name>". (<Volume_name> does not have Snapshot copy<Snapshot_name>.). The snapshot that is on the primary storage is named:<Snapshot_log_name>.

 

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