SnapCenter installation fails to start MYSQL service
Applies to
- SnapCenter Server (SC)
- MYSQL Server 5.7.36
Issue
- After installing the SC and the SC MySQL NSM database, the MYSQL service cannot be started
- Entries seen in the installation log:
mysql-installer Information: 10 : Attempting to start service MySQL57...
mysql-installer Verbose: 5 : 04.02.2022 08:55:05 - Service MySQL57 is stopped or paused, so it can be started.
mysql-installer Verbose: 5 : 04.02.2022 08:55:05 - Attempting to start MySQL57 service...
mysql-installer Verbose: 5 : 04.02.2022 08:55:05 - Waiting for service status change to Running.
- Errors seen in the Application event logs on the SC server when trying to start the service:
638 Error fts1w01snap0001.test-adminlan.domint MySQL 100 InnoDB: GetDiskFreeSpace(<drive_letter>:\,...) failed - OS error number 5For more information, see Help and Support Center at http://www.mysql.com.
638 Error fts1w01snap0001.test-adminlan.domint MySQL 100 InnoDB: os_file_get_status() failed on '.\ibdata1'. Can't determine file permissionsFor more information, see Help and Support Center at http://www.mysql.com.
638 Error fts1w01snap0001.test-adminlan.domint MySQL 100 InnoDB: Plugin initialization aborted with error Generic errorFor more information, see Help and Support Center at http://www.mysql.com.
856 Error fts1w01snap0001.test-adminlan.domint MySQL 100 Plugin 'InnoDB' init function returned error.For more information, see Help and Support Center at http://www.mysql.com.
856 Error fts1w01snap0001.test-adminlan.domint MySQL 100 Plugin 'InnoDB' registration as a STORAGE ENGINE failed.For more information, see Help and Support Center at http://www.mysql.com.
856 Error fts1w01snap0001.test-adminlan.domint MySQL 100 Failed to initialize builtin plugins.For more information, see Help and Support Center at http://www.mysql.com.
856 Error fts1w01snap0001.test-adminlan.domint MySQL 100 "Aborting For more information, see Help and Support Center at http://www.mysql.com. "