Skip to main content
NetApp Knowledge Base

SnapCenter high CPU usage for the IIS worker process

  1. Last updated
    Jan 20, 2025
  2. Save as PDF
Views:
279
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
SNAPX
Last Updated:
1/20/2025, 6:48:45 AM

Applies to

  • SnapCenter Server (SC) 4.9x and 5.0x
  • IIS Worker Process (W3WP)

Issue

  • CPU usage for the W3WP.exe on the SC server host is around 100% until the SC IIS Application Pool is recycled.
  • After the SC IIS Application Pool is recycled, the CPU usage drops to normal levels, but will quickly start increasing to 100% again.

      W3WP.png

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.