Skip to main content
NetApp Knowledge Base

SnapCenter Host addition doesn't find active plug-in after manual installation of the Linux Plug-in

Views:
211
Visibility:
Public
Votes:
2
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plug-in for SAP HANA (SCHANA) 4.x
  • SnapCenter Plug-in Creator (SCC) 4.x

Issue

Although the installation from running the linux package as root on the host appears to have run through fine, and the listing of the host shows the Plug-in as Running,
in the  spl_0.log  in  /var/opt/snapcenter/spl/logs, these errors shows up when trying to reconfigure the HANA or Creator plug-ins in the SnapCenter GUI:

Problem with writing the data, class com.netapp.smcore.plugin.contracts.SmDiscoverPluginRequest, ContentType:application/xml

Error in invoking SCC RestEndpoint discoverPlugin : Plug-in host service is not available. Run 'systemctl start scc' on the host machine to start the host service.

However, "ps -ef | grep snap" output shows all the plug-ins running, as does "systemctl status spl|scc", and "netstat -tulpen | grep java" shows them listening on their ports, and in the SnapCenter GUI, the plug-ins cannot be reconfigured due to these errors.


 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.