Skip to main content
NetApp Knowledge Base

SnapCenter fails to backup VMs due to communication with SVM times out

Views:
727
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Server
  • SnapCenter Plug-in for Microsoft Windows
  • SnapCenter Plug-in for VMware vSphere

Issue

  • SnapCenter falis to discover resources by the following error during backup VMs.

Unable to get storage details for datastore <DATASTORE> with managed object reference <DATASTORE>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.

  • The following error message is reported in the SnapDriveSALDebug.log/SCW_<Job_ID>.log file.

Critical SAL PID=[XXXX] TID=[XXXX] The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: Connection to <SVM> on port 443 for protocol HTTPS timed out.
 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.