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SnapCenter backups fail where no VMDK disks can be discovered

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Applies to

  • SnapCenter (SC)
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL)
  • SnapCenter Plug-In for VMware (SCV)
  • VMDK disks

Issue

  • Backup fails with the following error in the Job Details:

Activity 'Discovering Resources' failed with error: Unable to find the database files: (<DB_Path>)

  • Error seen in the <installation_path>\NetApp\SnapCenter\App_Data\log\SnapManagerWeb_<id>.log:

DEBUG SnapManagerWeb_8618 PID=[1844] TID=[10] VMwareProvider:BeginInvoke discoverResources
INFO SnapManagerWeb_8618 PID=[1844] TID=[10] GetHypervisorHost - HostId: 34
DEBUG SnapManagerWeb_8618 PID=[1844] TID=[10] GetHypervisorHost - Exit
DEBUG SnapManagerWeb_8618 PID=[1844] TID=[10] (111) Found Virtual Machine Disks (VMDKs), but failed to resolve the storage footprint since no vSphere host is configured with SnapCenter

 

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