SnapCenter backup or clone fails with error Specified Vserver not found

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Category:: snapcenter

Specialty:: snapx

Last Updated:

Applies to

SnapCenter Server (SC) 5.0 | 5.0P1 | 6.0
SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 5.0 | 5.0P1 | 6.0
SnapCenter Plug-in for Microsoft Exchange Server (SCE) 5.0 | 5.0P1 | 6.0
ONTAP 9.14.1 and higher
NetApp ONTAPI (ZAPI)

Issue

SC backup or clone / verification jobs fail with error:

<installation_path>\Program Files\NetApp\SnapCenter\SMCore\log\SMCore_<id>.log:

DEBUG SMCore_102 PID=[7940] TID=[27] REST Mode: Invoke-NcCli. cmd = volume clone create

DEBUG SMCore_102 PID=[7940] TID=[27] Invoking Invoke-NcCli command

DEBUG SMCore_102 PID=[7940] TID=[27] Command: Invoke-NcCli. Storage System: <SVM>. Version: NetApp Release 9.14.1P5: Sat May 18 19:42:16 UTC 2024. Connection Mode: REST

DEBUG SMCore_102 PID=[7940] TID=[27] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: [400]: Specified Vserver not found

On SC 5.0P1 and 6.0 it can fail indicating Specified Vserver not found in case ZAPI was disabled or ONTAP version is between 9.13.1 and 9.15 :

DEBUG SMCore_433327 PID=[1320] TID=[183] ZAPI Mode: Invoke-NcCli. cmd = volume clone create

DEBUG SMCore_433327 PID=[1320] TID=[183] Invoking Invoke-NcCli command

DEBUG SMCore_433327 PID=[1320] TID=[183] Command: Invoke-NcCli. Storage System: <SVM> Version: NetApp Release 9.14.1P7: Thu Aug 01 03:07:44 UTC 2024. Connection Mode: ZAPI. Username: <user>. Storage added as VSERVER_DIRECT.

2024-09-02T02:31:48.6446746+02:00 DEBUG SMCore_433327 PID=[1320] TID=[183] ex.Message : The running command stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: [400]: Specified Vserver not found

Error seen in AUDIT-MLOG-TXT.GZ log in ONTAP AutoSupport:

Error: Specified Vserver not found