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SnapCenter Scheduled Jobs Not Running Automatically, Manual Jobs Complete

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Applies to

  • NetApp SnapCenter Server 6.0, 6.0.1, 6.1, 6.1P1, 6.1P2 on Windows
  • Environments where scheduled SnapCenter jobs do not trigger but manual jobs succeed

Issue

Scheduled SnapCenter jobs are not running as per their schedules. No scheduled backup jobs have executed for several hours, while manually triggered jobs complete successfully.

Observed Log Output / Symptoms:

  • In SnapCenter UI, scheduled jobs remain in “Queued” or do not start at all.
  • Manual execution of the same jobs is successful.
  • SnapCenter repository database (Quartz) shows many triggers in an ERROR state.
  • Example MySQL error when attempting to update trigger state:
    ERROR 1064 (42000) at line 2: You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 1
  • SnapCenter Scheduler logs may indicate blocked or delayed jobs

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