SnapCenter Plug-in installation fails with: The network path was not found
Applies to
- NetApp SnapCenter 4.x
- NetApp SnapCenter Plug-In for Microsoft SQL Server 4.x
Issue
- Hosts cannot be added to install the SnapCenter Plug-in Package for Windows:
- The Microsoft .Net Framework v4.5.2 or later and Windows PowerShell v4.0 or later are installed.
- As the SnapCenter Plug-ins are pushed to the host, it fails with the following error message:
2021-06-22T22:47:53.5269175+08:00 ERROR SnapManagerWeb_71 PID=[6048] TID=[97] Unable to get the .NET Framework Information from registry. Error : The network path was not found.
Source: mscorlib
Stack Trace: As Microsoft.Win32.RegistryKey.Win32ErrorStatic(Int32 errorCode, String str)
As Microsoft.Win32.RegistryKey.OpenRemoteBaseKey(RegistryHive hKey, String machineName, RegistryView view)
As SnapManager.SMSCore.Host.Validations.DotNetVersionValidationActivity.IsValidDotNetVersionInstalled(SmHost windowsHost)
2021-06-22T22:47:53.6051049+08:00 ERROR SnapManagerWeb_71 PID=[6048] TID=[39] The network path was not found.
2021-06-22T22:47:53.6051049+08:00 ERROR SnapManagerWeb_71 PID=[6048] TID=[39] Failed to retrieve information about the installed package from the registry.
One of the reason for this failure could be:
The Run As Account does not have the access to the registry.