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SnapCenter Plug-in for VMware Error: A Snapshot with that name already exists

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Applies to

SnapCenter Plug-in for VMware vSphere (SCV)

Issue

  • SCV backup job fails with error:

Snapshot operation failed [Storage System: <SVM>]Snapshot operation failed for some of the volumes [Storage System: <SVM>] [Volume:<VOLUME>] Error: Snapshot copy operation failed for volume <VOLUME>. Reason: Error: A Snapshot copy with that name already exists. Failed in volume '<VOLUME>', Snapshot copy operation failed for volume <VOLUME>. Reason: Error: A Snapshot copy with that name already exists.

  • Job-<JOB_ID>.log shows
    • running command New-NcSnapshotMulti fails due to timeout

      [DBG] Running Command New-NcSnapshotMulti controller name : <IP>, vserver : <SVM>

      [ERR] Failed to run a command New-NcSnapshotMulti
      [DBG] ex.Message : Connection to <IP> on port 443 for protocol HTTPS timed out.
      [DBG] ex.InnerException.Message : Connection to <IP> on port 443 for protocol HTTPS timed out.
      [DBG] ex.InnerException.InnerException.Message : The operation has timed out.

    • snapshot zapi error 13020 with error "A Snapshot copy with that name already exists" after retrying command New-NcSnapshotMulti

      [WRN] Retrying the command
      [DBG] Running Command New-NcSnapshotMulti controller name : <IP>, vserver : <SVM>
      [ERR] API exception
      [ERR] Failed to run a command New-NcSnapshotMulti
      [DBG] ex.Message : Connection to <IP> on port 443 for protocol HTTPS timed out.
      [DBG] ex.InnerException.Message : Connection to <IP> on port 443 for protocol HTTPS timed out.
      [DBG] ex.InnerException.InnerException.Message : The operation has timed out.

      [INF] Begin GetCreateSnapshotResult
      [DBG] Getting result for snapshot <BACKUP_SNAPSHOT_NAME> on storage volume <VOLUME>
      [ERR] snapshot operation-failed
      [DBG] snapshot zapi error 13020
      [ERR] Snapshot copy operation failed for volume <VOLUME>. Reason: Error: A Snapshot copy with that name already exists.
      [INF] End GetCreateSnapshotResult

  • /etc/log/mlog/audit.log indicates SVM receives same snapshot-multicreate ZAPI, having same Snapshot name and same volume list, several times

<SVM>:admin :: <netapp version='1.7' xmlns='http://www.netapp.com/filer/admin' vfiler='<SVM>'><snapshot-multicreate>   <snapshot><BACKUP_SNAPSHOT_NAME></snapshot>   <volume-names>     <volume-name><VOLUME1></volume-name>     <volume-name><VOLUME2></volume-name>     <volume-name><VOLUME3></volume-name>..
<SVM>:admin :: <netapp version='1.7' xmlns='http://www.netapp.com/filer/admin' vfiler='<SVM>'><snapshot-multicreate>   <snapshot><BACKUP_SNAPSHOT_NAME></snapshot>   <volume-names>     <volume-name><VOLUME1></volume-name>     <volume-name><VOLUME2></volume-name>     <volume-name><VOLUME3></volume-name>..
<SVM>:admin :: <netapp version='1.7' xmlns='http://www.netapp.com/filer/admin' vfiler='<SVM>'><snapshot-multicreate>   <snapshot><BACKUP_SNAPSHOT_NAME></snapshot>   <volume-names>     <volume-name><VOLUME1></volume-name>     <volume-name><VOLUME2></volume-name>     <volume-name><VOLUME3></volume-name>..

 

 

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