SnapCenter Plug-in for VMware Error: A Snapshot with that name already exists
Applies to
SnapCenter Plug-in for VMware vSphere (SCV)
Issue
- SCV backup job fails with error:
Snapshot operation failed [Storage System: <SVM>]Snapshot operation failed for some of the volumes [Storage System: <SVM>] [Volume:<VOLUME>] Error: Snapshot copy operation failed for volume <VOLUME>. Reason: Error: A Snapshot copy with that name already exists. Failed in volume '<VOLUME>', Snapshot copy operation failed for volume <VOLUME>. Reason: Error: A Snapshot copy with that name already exists.
Job-<JOB_ID>.log
shows- running command
New-NcSnapshotMulti
fails due to timeout[DBG] Running Command New-NcSnapshotMulti controller name : <IP>, vserver : <SVM>
[ERR] Failed to run a command New-NcSnapshotMulti
[DBG] ex.Message : Connection to <IP> on port 443 for protocol HTTPS timed out.
[DBG] ex.InnerException.Message : Connection to <IP> on port 443 for protocol HTTPS timed out.
[DBG] ex.InnerException.InnerException.Message : The operation has timed out. -
snapshot zapi error 13020
with error "A Snapshot copy with that name already exists
" after retrying commandNew-NcSnapshotMulti
[WRN] Retrying the command
[DBG] Running Command New-NcSnapshotMulti controller name : <IP>, vserver : <SVM>
[ERR] API exception
[ERR] Failed to run a command New-NcSnapshotMulti
[DBG] ex.Message : Connection to <IP> on port 443 for protocol HTTPS timed out.
[DBG] ex.InnerException.Message : Connection to <IP> on port 443 for protocol HTTPS timed out.
[DBG] ex.InnerException.InnerException.Message : The operation has timed out.[INF] Begin GetCreateSnapshotResult
[DBG] Getting result for snapshot <BACKUP_SNAPSHOT_NAME> on storage volume <VOLUME>
[ERR] snapshot operation-failed
[DBG] snapshot zapi error 13020
[ERR] Snapshot copy operation failed for volume <VOLUME>. Reason: Error: A Snapshot copy with that name already exists.
[INF] End GetCreateSnapshotResult
- running command
/etc/log/mlog/audit.log
indicates SVM receives samesnapshot-multicreate
ZAPI, having same Snapshot name and same volume list, several times
<SVM>:admin :: <netapp version='1.7' xmlns='http://www.netapp.com/filer/admin' vfiler='<SVM>'><snapshot-multicreate> <snapshot><BACKUP_SNAPSHOT_NAME></snapshot> <volume-names> <volume-name><VOLUME1></volume-name> <volume-name><VOLUME2></volume-name> <volume-name><VOLUME3></volume-name>..
<SVM>:admin :: <netapp version='1.7' xmlns='http://www.netapp.com/filer/admin' vfiler='<SVM>'><snapshot-multicreate> <snapshot><BACKUP_SNAPSHOT_NAME></snapshot> <volume-names> <volume-name><VOLUME1></volume-name> <volume-name><VOLUME2></volume-name> <volume-name><VOLUME3></volume-name>..
<SVM>:admin :: <netapp version='1.7' xmlns='http://www.netapp.com/filer/admin' vfiler='<SVM>'><snapshot-multicreate> <snapshot><BACKUP_SNAPSHOT_NAME></snapshot> <volume-names> <volume-name><VOLUME1></volume-name> <volume-name><VOLUME2></volume-name> <volume-name><VOLUME3></volume-name>..