Skip to main content
NetApp Knowledge Base

"SnapCenter Compatibility Error" occurs irregularly

  1. Last updated
  2. Save as PDF
Views:
236
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter
  • SnapCenter Plug-in for VMware vSphere (SCV) 4.1.x and earlier

Issue

  • When creating a resource group of SCV, "SnapCenter Compatibility Error" occurs.
  • The error doesn't occur after re-registering Storage Systems, but it occurs again after a while.
  • When the error occurs, SnapDriveSALDebug.log reports an error like below.

Example:
2020-10-26T17:13:21.7485887+09:00 Critical SAL PID=[4500] TID=[4000] Error: The credentials for the storage system <IP ADDRESS> is not configured. Resolution: Please check if storage system <IP ADDRESS> is resolvable or add an entry to etc/hosts file.

  • The IP address in the above message and another IP address of the same SVM are registered as Storage Systems. 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.