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Services have stopped on the SCSQL host

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Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL)

Issue

  • Service Stopped status for host SQL03 in the SC Hosts view.
  • Refresh host for the SCSQL host failed with error:

DEBUG SnapManagerWeb_13179 PID=[9628] TID=[23] Start calling smcore for ConfigureService https://<Host_FQDN>:8145/SMCoreHostManagementService/ConfigureService
DEBUG SnapManagerWeb_13179 PID=[9628] TID=[23] RemoteUrl: https://<Host_FQDN>:8145/SMCoreHostManagementService/ConfigureService
ERROR SnapManagerWeb_13179 PID=[9628] TID=[23] WebException Encountered, Response null
ERROR SnapManagerWeb_13179 PID=[9628] TID=[23] Exception in method: Invoke.
System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport connection: An existing connection was forcibly closed by the
remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
   at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   --- End of inner exception stack trace ---

  • Get "Page cant be displayed" in a browser when try connecting to https://<Host_FQDN>:8145/SMCoreHostManagementService/ConfigureService from the SC server host.
  • A repair of the plug-in package on the host fails to resolve the issue.
  • There are no network issues and port 8145 is open bidirectionally.

 

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