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SMBR unable to connect to user mailbox

  1. Last updated
    Apr 16, 2021
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221
Visibility:
Public
Votes:
0
Category:
single-mailbox-recovery-smbr
Specialty:
snapx
Last Updated:
4/16/2021, 4:09:28 PM

Applies to

  • SMBR 8.2.1+
  • Outlook 2016 client

Issue

  • After connecting to an Exchange server target, Single Mailbox Recovery is unable to list contents of a user mailbox. 
  • No error message occurs, and SMBR appears to hang.

 

 

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