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SCW - Unable to enumerate disks for Windows host

  1. Last updated
    Aug 19, 2024
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Category:
snapcenter
Specialty:
SNAPX
Last Updated:
8/19/2024, 3:03:34 PM

Applies to

  • SnapCenter Server [SC]
  • SnapCenter Plug-in for Windows [SCW]
  • SnapCenter Plug-in for SQL [SCSQL]
  • Storage Virtual Machine [SVM]

Issue

  • Windows host does not show any disks on the SnapCenter Disks Pane.
  • A Refresh Disks job completes but disks still do not enumerate.
  • Refresh disks SCW logs show the following relevant entries:
2024-05-13T09:40:09.4603640-04:00 DEBUG SCW_40 PID=[8036] TID=[12] --StorageSystemManager::GetStorageSystemId
2024-05-13T09:40:09.4603640-04:00 DEBUG SCW_40 PID=[8036] TID=[12] svm_name is not registered.
2024-05-13T09:40:09.4603640-04:00 DEBUG SCW_40 PID=[8036] TID=[12] LunPath: /vol/netapp_systemdb/systemdb_F - FilerName: svm_iscsi101
2024-05-13T09:40:09.4603640-04:00 DEBUG SCW_40 PID=[8036] TID=[12] ++StorageSystemManager::GetStorageSystemId
2024-05-13T09:40:09.4603640-04:00 DEBUG SCW_40 PID=[8036] TID=[12] SVM: svm_name
2024-05-13T09:40:09.4603640-04:00 DEBUG SCW_40 PID=[8036] TID=[12] ++StorageSystemManager::GetStorageSystemIdFromCache
2024-05-13T09:40:09.4603640-04:00 DEBUG SCW_40 PID=[8036] TID=[12] SVM: svm_name
2024-05-13T09:40:09.4603640-04:00 DEBUG SCW_40 PID=[8036] TID=[12] The storage is not in the storage systemId cache: Available cached storage are...

 

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