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SCV restore job does not progress from 70 percent

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67
Visibility:
Public
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0
Category:
snapcenter
Specialty:
snapx
Last Updated:
11/6/2024, 12:07:28 PM

Applies to

SnapCenter Plug-in for VMware vSphere (SCV)

Issue

  • SCV restore job does not progress from 70%.
  • Restore job stopped with NullpointerException.
  • The exception happens during waitForTaskCompletion after relocateVmAndVmdks
  • vmcontrol_jetty_server.log includes the following error log.

Example:   

0000383+00:00 WARN  SCV org.eclipse.jetty.server.HttpChannel /scbr/smcoreplugin/restore
org.springframework.web.util.NestedServletException: Request processing failed; nested exception is java.lang.NullPointerException
...
Caused by: java.lang.NullPointerException
        at com.netapp.aegis.vsphere.VsphereService.waitForTaskCompletion(VsphereService.java:218)
        at com.netapp.aegis.vsphere.MigrationService.relocateVmAndVmdks(MigrationService.java:159)
        at...
  • This is an exception thrown while checking the progress of moving the vmdks from the cloned datastore. 

 

 

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