Skip to main content
NetApp Knowledge Base

SCV management GUI keeps showing vCenter connection error even after the issue has been fixed

  1. Last updated
  2. Save as PDF
Views:
78
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

SnapCenter Plug-in for VMware vSphere (SCV)

Issue

  • In case SCV encountered a network connectivity issue with vCenter when SCV service starts up, SCV management GUI keeps showing vCenter connection error even after the issue has been fixed

vCenter Plugin connection has failed. ipaddress/hostname is not valid, or possible network connectivity issue

2009855679.png

  • vmcontrol.log shows:

c.n.a.v.s.VCenterCredentialsManager      : status is: INVALID_IPADDRESS_OR_HOSTNAME
c.n.a.v.s.VCenterCredentialsManager      : reason is: ipaddress/hostname is not valid, or possible network connectivity issue

  • Backup jobs run normally

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.