SCV datastore storage discovery failure

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Views:: 4

Visibility:: Public

Votes:: 0

Category:: snapcenter

Specialty:: snapx

Last Updated:

Applies to

SnapCenter Plugin for VMware (SCV)

Issue

SCV backup operations fail with the following error returned in the vmcontrol_<Job ID>.log:

c.n.a.d.VsphereDiscoveryManager          : Unable to get storage details for datastore <DATASTORE NAME> with managed object reference <datastore-###>. Storage system(s) may need to be added, also ensure that the associated host is in a connected state.

SCV Job-<Job ID>.log

[DBG] Running Command Get-NcVol controller name : <SVM NAME>, vserver :

[INF] End GetConfigSettingZAPIRetryCount

[INF] Begin RunCommand

[INF] End IsForceFsx

[DBG] invoking Get-NcVol command

[INF] Begin GetSALCommandRenewRetryCount

[INF] End GetSALRunCommandRetryInterval

[DBG] [Request URL]: https://<SVM NAME>/api/storage/volumes?nas.path=%2<VOLUME NAME>&ignore_unknown_fields=true&fields=name,clone.parent_snapshot.name,nas.export_policy.name,aggregates.name,aggregates.uuid,uuid,nas.junction_parent.name,nas.path,svm.name,style,type,snapmirror.is_protected,nas.security_style,space.physical_used,space.afs_total,space.used,guarantee.type,state,snapshot_locking_enabled

[INF] Begin GetSALRunCommandRetryInterval

[INF] Command: Get-NcVol Force ZAPI: false

[INF] Is REST supported for the command: True

[INF] Begin IsForceZAPI

[DBG] [Request Method]: GET

[INF] Job Patched

[INF] JobTask Patched: 10241

[INF] JobTask Created

[INF] JobTask Created: 10242

[DBG] [Response StatusCode]: OK

[ERR] API exception: System.ArgumentException: Record doesn't exist

[INF] End RunCommand

[ERR] The specified volumes do not exist in storage system.

[DBG] [Response]: {

"records": [

],

"num_records": 0,

"_links": {

"self": {

"href": "/api/storage/volumes?nas.path=%2<VOLUME NAME>&ignore_unknown_fields=true&fields=name,clone.parent_snapshot.name,nas.export_policy.name,aggregates.name,aggregates.uuid,uuid,nas.junction_parent.name,nas.path,svm.name,style,type,snapmirror.is_protected,nas.security_style,space.physical_used,space.afs_total,space.used,guarantee.type,state,snapshot_locking_enabled"

}

[INF] Begin CleanUpIfStale

[INF] End GenerateGetVolumesResult

[INF] Begin GenerateGetVolumesResult

[ERR] API exception: System.Exception: Record doesn't exist

[INF] End GetVolumes

[INF] End GatherNfsExportVolumeDetails

[ERR] Record doesn't exist

Record doesn't exist

[INF] End Convert

[INF] End BuildNfsExportToStorageSystemPathsMap

[DBG] SDGetStorageResponse : SDGetStorageResponse :

Result : SDGetStorageResult : HostResource : /<VOLUME NAME>

[DBG] Ignoring exception: Record doesn't exist

[DBG] invoking Get-NcVol command-done

[INF] End RunCommand