SCV Guest File Restore operation failing with error "Exception happened while attaching disk to vm"
Applies to
- SnapCenter Server (SC)
- SnapCenter Plug-in for VMware vSphere (SCV)
Issue
SCV Guest File Restore operation fails to attach disk on destination VM, with the following errors seen:
SnapCenter and vCenter job monitor:
Error Message: "Exception happened while attaching disk to vm"
VMControl_<JobID>.log:
DEBUG <SCV_Name> --- [Thread-xxxx] c.n.a.s.SFRManager : [JobId:xxxx] Guest mount path returned by attach disk was null
DEBUG <SCV_Name> --- [Thread-xxxx] c.n.a.s.SFRManager : [JobId:xxxx] Exception happened while attaching disk to vm. Exception message: Failed to online new drive on guest, error during onlining
DEBUG <SCV_Name> --- [Thread-xxxx] c.n.a.s.SFRManager : [JobId:xxxx] Attach disk failed , ending sfr session
SCW_<JobID>_log:
Verbose SAL PID=[6104] TID=[5356] Creating Mounted Resource 17263278
Verbose SAL PID=[6104] TID=[5356] Creating Mounted Resource for Volume parent xxxxxxxxxx clone volume yyyyyyyyyy
Verbose SAL PID=[6104] TID=[5356] --NFSMountStrategy::MountResource
Verbose SAL PID=[6104] TID=[5356] Mounted Resource parent volume xxxxxxxxxx clone volume yyyyyyyyyy
Verbose SAL PID=[6104] TID=[5356] ++NFSMountStrategy::RollbackCloneForFailedMount
Verbose SAL PID=[6104] TID=[5356] --NFSMountStrategy::RollbackCloneForFailedMount
SnapCenter Monitor view:
Windows added the disk with status "Offline"
Disk Management view:
After 20 seconds disk has been removed.
SCV Job Monitor view:
