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SCV - Unmount backup operation fails to remove volume

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snapcenter
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snapx
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Applies to

  • SnapCenter Plugin for VMware
  • ONTAP snapshot policy with SnapLock enabled with expiry-time on primary volume

Issue

  • SCV unmount backup operation fails with error, "Failed to remove volume".
  • The clone datastore is removed from vSphere however the volume remains in ONTAP in an offline state.
vmcontrol_XXXX.log
 
[JobId:XXXX] UnMount Backup failed: Error: Failed to remove volume: <CLONE_VOLUME_NAME>, 
[JobId:XXXX] Exception while unmounting vmfs datastore:UnMount Backup failed : Error: Failed to remove volume: <CLONE_VOLUME_NAME>., 
 
Corresponding ProtectionService-YYYYMMDD.log (available in SCV Support Bundle)
 
Failed to delete volume. <CLONE_VOLUME_NAME> in Vserver <SVM_NAME>.The volume has one or more unexpired locked Snapshot copies."

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