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SCSQL backups fail with error: Unable to find any healthy resource on NetApp storage

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Applies to

  • SnapCenter Server (SC) 4.6
  • SnapCenter Plug-in for Microsoft SQL (SCSQL) 4.6
  • SnapCenter Plug-in for VMware vSphere (SCV) 4.6

Issue

SCSQL backups fail with the following errors:
 
SnapCenter GUI
Activity 'Registering invalid databases' failed with error: Unable to find any healthy resource on NetApp storage.
 
SMCore_<Job_Id> log
DEBUG SMCore_<Job_Id> PID=[12744] TID=[19] ValidateDiscoveredResourcesActivity Begin
ERROR SMCore_<Job_Id> PID=[12744] TID=[19] ErrorCode (-1), ErrorMessage (SQL Database (<Database_Name>) is not on NetApp storage or in an invalid state.)
 
SAL_<Job_Id> log
Verbose SAL PID=[4492] TID=[27912] Lookup of storage system for target name failed.
Error SAL PID=[4492] TID=[27912] Failed to determine LUN based on the serial number
Error SAL PID=[4492] TID=[27912] Object reference not set to an instance of an object.   at SnapDrive.Nsf.Common.Logging.ThreadLocalStorage.get_ClusterStorageSystemId()
 
vmcontrol_<Job_Id> log
ERROR <SCV_Name> --- [qtp852445367-13] c.n.a.s.c.SnapManagerStorageServiceImpl  : Failed to determine LUN based on the serial number
ERROR <SCV_Name> --- [qtp852445367-13] c.n.a.m.DatastoreStorageDetailsCache     : Failed to determine LUN based on the serial number
WARN <SCV_Name> --- [qtp852445367-13] c.n.a.d.VsphereDiscoveryManager          : [JobId:<Job_Id>] Failed to determine LUN based on the serial number

 

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