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SCSQL backup and CloneLifeCycle failed due to quiesce timeout

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Applies to

  • SnapCenter Server (SC)
  • SnapCenter plug-in for SQL (SCSQL)

Issue

  • SnapCenter CloneLifeCycle job failed during the backup process due to SQL VDI failure to quiesce the databases within the 10 minutes default timeframe.
  • The following error is seen the backup SCSQL logs:

2025-07-21T09:56:11.8199380-05:00 DEBUG SmSql_1969553 PID=[3380] TID=[16] VDC_Snapshot event...
2025-07-21T09:56:11.8199380-05:00 DEBUG SmSql_1969553 PID=[3380] TID=[16] Database [name] Quiesce is done... Waiting for UnQuiesce event...
2025-07-21T09:56:11.8199380-05:00 DEBUG SmSql_1969553 PID=[3380] TID=[16] Removing Database from quiesce list - Done
2025-07-21T10:05:38.9790707-05:00 ERROR SmSql_1969553 PID=[3380] TID=[11] Quiesce could not complete for following databases within the timeout:
'database name'
2025-07-21T10:05:38.9790707-05:00 ERROR SmSql_1969553 PID=[3380] TID=[11] Quiesce could not complete for following databases within the timeout:
'Database name'

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