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SCO db not available to be backed up

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snapcenter
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snapx
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Applies to

  • SnapCenter Plug-In for Oracle

Issue

After the Oracle databases are discovered, the database is unable to be configured for backup with the message Not available for backup. When performing a refresh resources the discovery job fails with the error
 
c.n.o.c.c.AbstractDatabaseService - JDBC exception from AbstractDatabaseService:An exception thrown during the execution of method getOwnerShell and the exception message is .
com.netapp.common.platform.PlatformException: An exception thrown during the execution of method getOwnerShell and the exception message is .

Operation Exception occured during oracle databaseconnection, reason: Unexpected Operation occured.

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