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SCO backup job fails in pruning archive logs due to Operation Exception

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snapcenter
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Applies to

  • SnapCenter Plug-in for Oracle (SCO)
  • Oracle Automatic Storage Management (ASM)

Issue

  • SCO backup job results in a warning due to the failure of Pruning archive logs
  • Job Details page shows Operation Exception occured during oracle database asm connection, reason: Unexpected Operation occured
  • SPL job log shows ERROR:
c.n.o.c.s.d.m.DatabaseMetadataService - An exception thrown during the execution of method findDatabaseVersion and the exception message is Operation Exception occured during oracle databaseconnection, reason: Unexpected Operation occured.
    com.netapp.oracle.core.exception.OperationException: Operation Exception occured during oracle databaseconnection, reason: Unexpected Operation occured
        at com.netapp.oracle.core.common.AbstractDatabaseService.getQueryExecutor(AbstractDatabaseService.java:162)
        at com.netapp.oracle.core.service.database.metadata.DatabaseMetadataService.findDatabaseVersion(DatabaseMetadataService.java:42

 

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