Skip to main content
NetApp Knowledge Base

SCE times out when creating log backup

Views:
177
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Server (SC)
  • SnapCenter Plug-In For Exchange (SCE)

Issue

When performing a backup, SCE fails to create a snapshot copy for the log backup.

SnapManagerWeb_####.log
DEBUG SnapManagerWeb_#### PID=[####] TID=[##] Updating the job (####) task (Creating Backup) status as Failed
DEBUG SnapManagerWeb_#### PID=[####] TID=[##] Updating the job (####) task (Renaming VSS Snapshot) status as Failed
DEBUG SnapManagerWeb_#### PID=[####] TID=[##] Updating the job (####) task (Creating Snapshot copy for log backup) status as Failed

SMCore_####.log
DEBUG SMCore_#### PID=[####] TID=[##] url from context  https://localhost:8145/SCEManagementService/
DEBUG SMCore_#### PID=[####] TID=[##] RemoteURL:  https://localhost:8145/SCEManagementService/Backup
DEBUG SMCore_#### PID=[####] TID=[##] Request Data: ****************************
<?xml version="1.0" encoding="utf-16"?><SmBackupRequest xmlns:i="http://www.w3.org/2001/XMLSchema-instance">
...
</SmBackupRequest>
ERROR SMCore_#### PID=[####] TID=[##] WebException Encountered, Response null
ERROR SMCore_#### PID=[####] TID=[##] Exception in method: InvokeXML.
System.Net.WebException: The operation has timed out

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.