SCC Service crash with Stacktrace NoClassDefFound

Last updated

Apr 28, 2025
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Visibility:: Public

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Category:: snapcenter

Specialty:: snapx

Last Updated:: 4/28/2025, 1:54:16 PM

Applies to

SnapCenter Plug-in for Creator (SCC) 6.x on Linux

Issue

From the SnapManagerWeb log of the Job, you'll find these lines logged (saparated for readability):

DEBUG SnapManagerWeb_<JOB_ID> PID=[5708] TID=[26] Basic: HTTPS URL :https://<LINUX_HOST>:8145/PluginService/EnablePlugin DEBUG SnapManagerWeb_<JOB_ID> PID=[5708] TID=[26] Basic: Certificate Name: [CN=ukspps4hhdb01, OU=MPG, O=NetApp, L=Sunnyvale,S=California, C=US], Issuer: [CN=<LINUX_HOST>, OU=MPG, O=NetApp, L=Sunnyvale, S=California,C=US], Hash: [2470648D4000A1C069967A8C563B0BF7E45BADE1], Public friendly name:[], Public key size: [3072], Public key exchange algorithm: [RSA] DEBUG SnapManagerWeb_1814PID=[5708] TID=[130] InvokeXML: Response Data: **************************** <?xml version="1.0" encoding="utf-16"standalone="yes"?><SmResponse><Result> <_message>Error in invoking SCC RestEndpointEnablePlugin : HTTP 500 Internal Server Error</_message> <_errorCode>-1</_errorCode> </Result><TotalCount>0</TotalCount><DisplayCount>0</DisplayCount></SmResponse>

Checking the SCC service, it fails to keep running:

# systemctl status scc

scc.service - SnapCenter Plugin Creator

Loaded: loaded (/etc/systemd/system/scc.service; enabled; vendor preset: disabled)

Active: failed (Result: exit-code) since <DATE> <TIME>; N days ago

systemd[1]: scc.service: Service RestartSec=5min expired, scheduling restart.

systemd[1]: scc.service: Scheduled restart job, restart counter is at NN

systemd[1]: Stopped SnapCenter Plugin Creator.

systemd[1]: scc.service: Start request repeated too quickjly.

systemd[1]: scc.service: Failed with result 'exit-code'.

systemd[1]: Failed to start SnapCenter Plugin Creator.

The log visible in the /opt/NetApp/snapcenter/scc/logs/startup.log shows that is crashes on first access with:

org.eclipse.jetty.server.HttpChannel -/SMCoreHostManagementService/DiscoverPlugin

java.lang.NoClassDefFoundError: Could not initialize class org.apache.cxf.transport.http.Headers

    at org.apache.cxf.transport.http.AbstractHTTPDestination.setupMessage(AbstractHTTPDestination.java:405)

    at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:250)

    at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:234)

    at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:208)

    at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:160)

    at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:225)

    at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:304)

    at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:217)

    at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)

    at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:279)

    at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799)

    at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:554)

    at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)

    at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440)

    at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)

    at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:505)

    at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)

    at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355)

    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)

    at org.eclipse.jetty.server.Server.handle(Server.java:516)

    at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487)

    at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732)

    at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479)

    at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)

    at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)

    at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)

    at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:555)

    at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:410)

    at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:164)

    at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)

    at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)

    at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338)

    at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315)

    at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173)

    at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)

    at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409)

    at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)

    at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)

    at java.base/java.lang.Thread.run(Thread.java:829)