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Restore fails because aggregate is not found during creation of volume clone

  1. Last updated
    Mar 14, 2025
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Category:
snapcenter
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snapx
Last Updated:
3/14/2025, 2:35:00 PM

Applies to

  • ONTAP 9
  • SnapCenter Plug-in for VMware vSphere (SCV)
  • CommVault
  • Veeam 

Issue

  • An API-driven restore, as used by SnapCenter, CommVault, or Veeam, fails with Failed to create the volume clone.
    • Examples of API driven restore jobs and errors:
    • vmcontrol_<JOB_ID>.log indicates the error as follows:
      • ERROR <SCV_HOST> --- [1825027294-3939] c.n.a.s.c.SnapManagerStorageServiceImpl  : [JobId:<JOB_ID>] Mount Backup failed: Failed to create the volume clone.
        Cannot create volume. Reason: aggregate <AGGREGATE> is not in aggr-list of Vserver <SVM>.
      • ERROR <SCV_HOST> --- [      Thread-19] c.n.a.s.c.SnapManagerStorageServiceImpl  : [JobId:<JOB_ID>] Mount Backup failed: Failed to create the volume clone.
        Aggregate <AGGREGATE> not found. Reason: entry doesn't exist. 
    • CommVault
      • Error Code: [32:392] Description: Failed to create volume clone. : [Error:Unable to clone volume from snap:<Snapshot name> of volume:<volume name> on file server: Error[Failed to clone volume... <Aggregate> not found. Reason: entry doesn't exist.
  • When the API-driven restore job fails, the ONTAP audit log ( /etc/log/mlog/audit.log) will log the failure of the volume-clone-create operation:

volume-clone-create :: Error: Aggregate <AGGREGATE> not found. Reason: entry doesn't exist. 

 

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