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Registering Backup and Applying Retention task of SCW backup job fails in WSFC

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snapcenter
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Applies to

  • SnapCenter Plug-in for Microsoft Windows(SCW)
  • Windows Server Failover Clustering(WSFC)

Issue

  • Registering Backup and Applying Retention task of SCW backup job by error

Backup Registration : RegisterBackupEntities failed : BackupMetadataMapper:FillBackupMetaData Problem filling up BackupComponentInfo

fc86e043-e9c1-4b08-b38a-71b756ee7753.jpg

  • SnapManagerWeb.log shows Cannot find object '<HOST><FILESYSTEM_PATH>:\' from database

DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] FillBackupMetaData started
DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] Components:1, Successful:1 & Failed:0
DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] Cannot find object '<HOST><FILESYSTEM_PATH>:\' from database
ERROR SnapManagerWeb_28 PID=[5424] TID=[5] System.NullReferenceException: Object reference not set to an instance of an object.
   at SnapManager.SMSDAL.BackupMetadataMapper.GetBackupComponentInfo(SmRequest request, SmBackupComponentInfo bci, nsm_BackupToObjects_map& nsm_bom, Int64 userId, Boolean isMigrationRequest, Boolean updateSecondaryDetails)
DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] Object reference not set to an instance of an object.
DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] GetBackupComponentInfo - <HOST><FILESYSTEM_PATH>:\
DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] BackupMetadataMapper:FillBackupMetaData Problem filling up BackupComponentInfo
DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] FillBackupMetaData Done
DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] MapSMBackupToEntities ended
ERROR SnapManagerWeb_28 PID=[5424] TID=[5] ErrorCode (-1), ErrorMessage (RegisterBackupEntities failed : BackupMetadataMapper:FillBackupMetaData Problem filling up BackupComponentInfo )
DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] RegisterBackupEntities failed : BackupMetadataMapper:FillBackupMetaData Problem filling up BackupComponentInfo
DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] RegisterResourceOwner - <HOST><FILESYSTEM_PATH>:\
DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] Unable to find in nsm_sm_object
DEBUG SnapManagerWeb_28 PID=[5424] TID=[5] RegisterBackupEntities failed (PrimaryBackup): RegisterBackupEntities failed : BackupMetadataMapper:FillBackupMetaData Problem filling up BackupComponentInfo

  • <HOST> is not listed in Hosts > Disks even after executing Refresh Disks

 

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