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Oracle RAC database discovery fails with error "findLocalClusterNodeSidFromDatabaseName and the exception message is String index out of range: -13"

  1. Last updated
    Oct 21, 2024
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Category:
snapcenter
Specialty:
snapx
Last Updated:
10/21/2024, 6:43:47 AM

Applies to

  • SnapCenter plug-in for Oracle (SCO)
  • Oracle RAC Database

Issue

Oracle RAC database discovery fails with following error.

DEBUG Execution Monitor Thread [sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor prodcrs /bin/sh -c 'export LC_ALL=C\; /u01/app/grid/product/12.1.0.2/bin/srvctl -V'] c.n.c.e.ShellResult - EXE-00001: Shell result [0:00:04.580] (Exit Value: 0):
bash: CRS: command not found
srvctl version: 12.1.0.2.0
DEBUG    DRes-prodalt c.n.o.c.c.NonRootConfiguration - Grid owner :  prodcrs
DEBUG Execution Monitor Thread [sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor prodcrs '""'] c.n.c.e.ShellResult - EXE-00001: Shell result [0:00:00.064] (Exit Value: 1):
bash: CRS: command not found

DEBUG   DRes-prodalt1 c.n.o.c.c.NonRootConfiguration - Login Banner Output : bash: CRS: command not found
DEBUG   DRes-prodalt1 c.n.o.c.p.UnixOraclePlatform - Exception occured during identifying the grid version.String index out of range: -2
DEBUG   DRes-prodalt1 c.n.o.c.s.d.a.ASMDatabaseService - Exit the getLocalAsmInstanceSid.
DEBUG   DRes-prodalt1 c.n.o.c.s.d.a.ASMDatabaseService - Completed method  getLocalAsmInstanceSid within 4.747463 seconds.
DEBUG   DRes-prodalt1 c.n.p.s.u.ASMContextBuildHelper - ASM instance SID was not found in oratab
DEBUG    DRes-prodalt c.n.o.c.p.UnixOraclePlatform - Exception occured during identifying the grid version.String index out of range: -2
 
DEBUG Execution Monitor Thread [sudo /opt/NetApp/snapcenter/spl/bin/sc_command_executor prodcrs /bin/sh -c 'export LC_ALL=C\; /u01/app/grid/product/12.1.0.2/bin/olsnodes -l'] c.n.c.e.ShellResult - EXE-00001: Shell result [0:00:00.581] (Exit Value: 0):
bash: CRS: command not found
<RAC node name>
 
ERROR    DRes-prodalt c.n.o.c.s.d.c.ClusterDatabaseService - An exception thrown during the execution of method findLocalClusterNodeSidFromDatabaseName and the exception message is String index out of range: -13.
java.lang.StringIndexOutOfBoundsException: String index out of range: -13
  at java.lang.String.substring(String.java:1931)

 

 

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