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MySQL Server service unable to start after SnapCenter Server crash

  1. Last updated
    May 6, 2025
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Category:
snapcenter
Specialty:
SNAPX
Last Updated:
5/6/2025, 11:08:16 AM

Applies to

  • SnapCenter Server 5.0
  • MySQL Server 8.0.35

Issue

  • MySQL Server service (MySQL57) unable to start after SnapCenter Server crash.

  • Windows application Event Viewer logs on the SnapCenter Server show the following errors:

    Error 1:

    Application Error,1000,"Faulting application name: mysqld.exe, version: 8.0.35.0, time stamp: 0x6527ffa1
    Faulting module name: ntdll.dll, version: 10.0.14393.6343, time stamp: 0x6502806a
    Exception code: 0xc0000006
    Fault offset: 0x0000000000035d7d
    Faulting process id: 0xe5c
    Faulting application start time: 0x01da92cf32658aa9
    Faulting application path: C:\Program Files\MySQL\MySQL Server 8.0\bin\mysqld.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: d0600452-fe7e-4e74-9593-7e9d20408038
    Faulting package full name:
    Faulting package-relative application ID: "

    Error 2:
     
    Application Error,1005,"Windows cannot access the file C:\Program Files\MySQL\MySQL Server 8.0\bin\mysqld.exe for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program mysqld.exe because of this error.

    Program: mysqld.exe
    File: C:\Program Files\MySQL\MySQL Server 8.0\bin\mysqld.exe The error value is listed in the Additional Data section.

    User Action
    1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
    2. If the file still cannot be accessed and
    - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
    3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
    4. If the problem persists, restore the file from a backup copy.
    5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

    Additional Data
    Error value: C0000185
    Disk type: 3"
  • The SnapCenter Server GUI is inaccessible with error:
SnapCenter repository is not accessible. Error: Can't connect to MySQL server on 'localhost' (10061):
No connection could be made because the target machine actively refused it [::1]:3306

 

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